Badger Mining Corporation

FAQ 4

• What to do when an application or computer stops reponding
• Computer is slow or not responding
• Microsoft Password Reset
• Refresh Auto Complete in Outlook

Getting Started 5

• How to Setup Default Applications
• Logging into Citrix
• Initial Setup for Kermit Users
• How to setup Outlook for the first time
• How to reserve a Conference room in Outlook

Network Issue 2

• Missing Network Drives
• System Down (Self- Service and Time Keeping Systems)

Troubleshooting 6

• MFA - Can't setup email on iPhone
• Why isn't my desk Phone ringing?
• Missing Contacts after Outlook Activation on Android Phone
• Reset Contact number for MFA
• Citrix Script Error

View all 6

Hardware 3

• How to Setup your Printer - Windows 10
• Meeting Owl
• Shared Email Account on Cell Phone

Apps 6

• How to eFax
• VPN
• MFA
• Access to Tableau Reports and Dashboards
• First time Login

View all 6

Troubleshooting 1

• Forgot Ascentis Password

Tips 2

• Intelex Tips
• Intelex Offline Settings

Computer 1

• Laptop Upgrade

Troubleshooting 1

• Torch Password Reset

Teams Tips 5

• MS Teams - Add External Users
• MS Teams - Move or Copy Files
• MS Teams - Quick Meeting via Chat
• MS Teams Meetings via Teams Calendar
• MS Teams - Share documents outside of Teams